Day to Day Repairs
To report a repair between the hours of 09:00 and 17:00 please call 01429 870247.
Out of Hours Emergency Repairs ONLY
Please contact HVE (part of Stockton on Tees Council) on 01642 527270 and inform them of the following:
- Your name
- Contact number
- Your address and the fact you are a Hospital of God resident
- Details of the emergency repair (as identified above)
Almshouse residents can contact HVE via their One Call system within the property
Please note if you call HVE out for a repair that is not classed as an emergency, you may be charged for this work.
Typical emergency repairs may include:
- Block drains forcing water back up into the wash basin, bath, sink or toilet
- No cold water supply
- Gas leaks and repairs (to make them safe) on the internal gas pipework, or contact Gas Emergencies on 0800 111999
- No heating or hot water
- Toilet not flushing if it is the only toilet in the property
- No electricity
- Unsafe power supply, lighting sockets or electrical fitting
- Storm, accident or flood damage to the building
- Replacing (or making safe) broken glass where there is a security risk or risk of injury